Airport Ground Handling Services Tel: +91 11 4253 4600

Your Partner on Ground



Our Introduction

Bhadra International India Pvt Ltd ("Bhadra"), is an India based 'Aviation Infrastructure Services' company providing premium Ground Handling services with Technical collaboration of Novia International Consulting, from Denmark. Bhadra won the security-cleared concession for providing Ground Handling services at 7 of the major international airports out of India's first 20 important airports. Bhadra is the market leader for providing Ground Handling Services in India, with Novia International Consulting as its technical consortium partner.

Bhadra has the concession to perform compehensive Ground Handling Services at 2 (Chennai & Kolkata) out of the 4 metropolitan cities in India and all 5 international airports in the Southern Zone (Coimbatore, Trichy, Mangalore, Trivandrum, Calicut).

Ground Handling Policy - Salient Features

In terms of the 2007 Airports Authority of India Ground Handling Regulations, the following are only authorised to provide Ground Handling Services:-
  • Bhadra International. Selected through competitive bidding process
  • Subsidiary or JV of the National Carrier
  • Airport operator itself

Corporate Overview

Bhadra has emerged as the largest privately owned Ground Handling Service Provider Licensed by AAI at the seven important airports in India. Bhadra has the required security clearance by the Bureau of Civil Aviation Security (BCAS).

Technical Consortiun Partners-- Novia International Consulting

Novia International Consulting is a privately held Danish Company, and its management has more than 30 years of experience in high traffic Scandinavian airports in Europe. Key customers include all major Airlines.

The collaboration assures:

  • Support for providing Novia International Consulting expertise in training of Ground Handling personnel and the selection of state-of-the-art equipment etc.
  • Transfer and sharing of latest technical know-how
  • Operational support and reviews
  • Soft skills and product training, customer service training
  • Guidance on corporate governance and risk management practices
  • Contingency/business continuity planning

Commitment towards the Customer Airlines

  • Single window: for providing comprehensive Ground and Cargo Handling Services
  • Strong emphasis on training, service quality and operational processes ensuring safety
  • Constant benchmarking and improvement of processes through Internal Audits & Airline feedback
  • Strong management & organizational resources/support
  • Service Level Agreements (SLAs) and monthly performance reviews
  • Modern Ground Support Equipment
  • Reliable and professional service, on time every time with safety and smile
  • Industry benchmark that are improved on continous basis
  • Excellent Ground Handling services at Chennai(MAA), Kolkata(CCU), Trivandrum(TRV), Calicut(CCJ), Coimbatore(CJB), Trichy(TRZ) and Mangalore(IXE)





Ground Handling Services
Bhadra International India Pvt Ltd
42, Rani Jhansi Marg, Jhandewalan, New Delhi 110 055, India
T: +91 11 4253 4600 | E:

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